Shipping policy

Shipping Policy

Thank you for shopping with Atelier Bonbon.

We are committed to delivering your order as quickly and smoothly as possible. Please review our shipping policy below.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

📩 If you have any questions about your order, please contact us at atelierbonbon.shop@gmail.com

Shipping Times

Shipping times vary depending on your location:

• United States: 7–15 business days

Please note that these are estimated delivery times and may vary due to external factors such as customs, carrier delays, or peak seasons.

Shipping Costs

• Shipping cost: FREE 

Any applicable shipping fees will be clearly displayed at checkout before payment.

Customs, Duties & Taxes

Customs duties, taxes, or additional fees (if applicable) are the responsibility of the customer and are not included in the product price or shipping cost.

Incorrect or Incomplete Address

Please ensure that your shipping address is correct at checkout.

We are not responsible for orders delayed or lost due to incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package appears to be delayed or lost, please contact us at atelierbonbon.shop@gmail.com and we will do our best to assist you.

Contact Us

If you have any questions regarding shipping, feel free to contact us:

📩 Email: atelierbonbon.shop@gmail.com